Director of Food & Beverage

Hotel Nia, Autograph Collection – Menlo Park, CA

AAA Four Diamond Award | Northern California Readers’ Choice Awards 2025 – #6

Join the award-winning Hotel Nia, Autograph Collection, a premier destination in Silicon Valley. The Director of Food & Beverage oversees all Outlets, In-Room Dining, and Banquet operations and serves as a hands-on Executive Committee member working directly with the General Manager. This role requires a proven track record of driving financial performance, developing menus and concepts, enhancing guest satisfaction and intent to recommend, and fostering associate morale through strong leadership and mentoring.

Essential Job Functions

• Oversee all Food & Beverage operations including Porta Blu Restaurant, Verve Caf, In-Room Dining, and Banquets, ensuring alignment with hotel, brand, and financial goals.
• Serve as a member of the Executive Committee and a key partner to the General Manager in driving performance, culture, and guest engagement.
• Actively participate as part of the GSS Champion Team, promoting a guest-centric culture and improving Intent to Recommend scores across the hotel.
• Lead, train, mentor, and develop department heads and associates through daily engagement and hands-on presence in all outlets.
• Monitor and forecast revenues, expenses, and labor to meet or exceed financial targets while maintaining high service and quality standards.
• Develop and implement innovative menus, concepts, and promotions that enhance guest satisfaction and brand identity.
• Drive improvement in Brand Standard Audit results, service consistency, and associate engagement.
• Ensure compliance with all sanitation, sustainability, and safety standards.
• Foster collaboration across departments to deliver exceptional experiences and maintain a culture of accountability and excellence.
• Perform other duties as assigned by management.

Position Requirements

• Bachelor’s degree or equivalent experience required.
• Progressive Food & Beverage management experience in a similar size luxury or premium hotel/venue required.
• Proven ability to improve guest satisfaction, financial performance, and team engagement.

Work Environment and Context

• Flexible schedule, including weekends and holidays.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble – Own It