Opportunity: Senior Vice President of Operations

HHM Hotels is a leading management company with a diverse nationwide portfolio spanning luxury, lifestyle, full service, and select service. We are focused on operational excellence, strong partnerships, and performance.

The Senior Vice President of Operations plays a critical role in advancing these priorities by driving revenue growth, elevating guest and associate engagement, and ensuring operational consistency across a large multibrand portfolio. This leader deepens relationships with key partners while guiding regional teams to achieve best-in-class results.

Your Growth Path

Executive Vice President of Operations – Chief Operating Officer

Your Focus

• Guide a portfolio of hotels by developing and executing strategic operating plans that improve profitability, market share, guest satisfaction, and brand alignment.
• Build and maintain strong relationships with hotel investors and regional partners, providing clear expectations and driving alignment on performance priorities.
• Coach, mentor, and develop a high-performing field team to ensure consistent execution and leadership bench strength across the portfolio.
• Review key performance indicators to identify trends, risks, and opportunities, and deploy targeted action plans that yield measurable results.
• Collaborate with cross-functional teams to enhance operating processes, elevate brand identity, and activate initiatives that strengthen portfolio performance.
• Ensure hotels maintain full compliance with brand, legal, and regulatory requirements, and champion HHM’s sustainability practices.
• Promote transparent communication, resolve performance gaps quickly, and foster a collaborative culture across regional and property teams.
• Contribute to companywide strategies that support service excellence, team engagement, and long-term revenue goals.

Your Background and Skills

• Senior-level hospitality operations experience with a hotel management company leading to VP or above.
• Background overseeing hotel portfolios with full-service, resort, lifestyle, and luxury hotels.
• Experience working across multiple brand families, including independent hotels.
• Strong relationship-building skills with hotel investors and regional partners.
• Bachelor’s degree preferred.

HHM Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Frequent travel required.
• Work extended hours and be readily available to hotel and other leaders as needed.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It