We seek a hotel manager to lead the team at our 82-room hotel! Responsibilities of the Front Office Manager include: Manage, train, administer, and supervise all guest services , in order to maintain company and brand standards, and to maintain the highest level of courteous, professional and efficient service to all guests.
Supervises banquet staff and oversees the set-up, service and break down of hotel meeting rooms and space in accordance with established guest service and sustainability standards.
Verify, obtain approvals and pay invoices; bill and collect outstanding revenue in a timely, accurate manner in accordance with accounting policies and procedures.
Manage general and preventative maintenance functions to ensure guest service and sustainability standards are achieved and maintained throughout the hotel structure.
Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.