Opportunity: Sales Account Manager

Manage accounts and market segments to achieve overall guest satisfaction and ensure all revenue goals are achieved or exceeded. Perform administrative functions in support of property sales leaders.

Potential Career Path

Sales Manager - Property Director of Sales – Area Director of Sales – Regional Director of Sales

Essential Job Functions

• Uncover new and grow existing group business base across several properties, with an emphasis on tour and travel business
• Manage group opportunities ensuring pertinent aspects of solicitation and closing are complete and documented.
• In consistent communication with tour operators, third party partners, and new and existing clients to understand segment trends and ensure strong pickup in contracted blocks.
• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
• Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented
• Coordinate various departments' participation in servicing accounts.
• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Articulate and leverage the benefits of the hotel to close sales opportunities.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Represent hotel at trade shows.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Perform other duties as requested by management

Position Requirements

• Associate’s or Bachelor’s degree in Hospitality or related industry preferred.
• Proven track record in sales required and previous hospitality sales experience preferred.

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays and weekends.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
• Moderate travel between hotel and client’s locations required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

The compensation for this role is $65,000. HHM Hotels offers a competitive salary package that aligns with market standards, with the highest potential earnings observed for candidates withrelevant experience.