The Whiteface Lodge Resort
Lake Placid, NY
posted November 12, 2024
Compensation: $15.00 per hour
Opportunity: Bell Person
Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services.
Your Growth PathBell Captain or Guest Service Agent – Concierge or Guest Services Manager – AGM or General Manager
Your Focus- Load and unload luggage carts.
- Tag and store luggage.
- Escort guest to hotel rooms.
- Provide an overview of guest room, hotel services and amenities.
- Make deliveries to guest rooms.
- Assist guest with room changes.
- Stock pantry when necessary.
- Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.
- Perform house attendant functions when staff shortages occur.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skills
- High School diploma preferred.
- Previous customer experience required or equivalent training.
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Current Job Openings
Current Job Openings
- Grounds Person
- Breakfast Cook
- Executive Sous Chef
- Guest Service Agent
- Food & Beverage Supervisor
- Maintenance Manager
- Food & Beverage Manager
- Director of Sales and Marketing
- Host
- Engineer (Hotel Maintenance)
- Room Attendant - Housekeeper
- Activities Attendant
- Bell Person
- Banquet Server
- Line Cook
- Steward
- Restaurant Server
- Bartender