Opportunity: Boat Driver

Transport guests to and from specified locations in a friendly, courteous, safe and timely manner.

Essential Functions

• Greet guests in a warm and friendly manner immediately upon interaction.
• Operate engine throttles and steering mechanisms in order to guide boats on desired courses.
• Maintain desired courses, using compasses or electronic navigational aids.
• Secure boats to docks with mooring lines, and cast off lines to enable departure.
• Arrange fuel and supplies for vessels.
• Maintain equipment such as range markers, fire extinguishers, boat fenders, lines, pumps, and fittings.
• Monitor status of all equipment and notify manager with any maintenance or repair needs.
• Direct safety operations in emergency situations.
• Follow safety procedures in order to ensure the protection of passengers, cargo, and vessels. Promote and schedule all boat activities to maintain safety. Ensure proper safety instructions are given before operating any equipment.
• Ensure water safety of all guests by properly instating directions for loading, unloading, and seating in boats.
• Take proactive approaches when dealing with guest concerns. Follow property specific second effort and recovery plan.
• Extend professionalism and courtesy to guests at all times.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Position Requirements

• Possess American Red Cross First Aid certificate. Must be certified in American Red Cross Cardio Pulmonary Resuscitation (CPR).
• Possess mandatory State-approved boating license and comply with all state and U.S. Coast Guard (USCG) requirements.
• High School diploma preferred.

Work Context

• The hotel operates 7 days a week, 24 hours a day. Schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work.
• Carry out all reasonable requests by leadership team.
• Comply with department uniform and appearance standards.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It