Hotel Nia
Menlo Park, CA
posted March 23, 2024
Compensation: $75,000 to $85,000 per year
Overview
Opportunity: Outlet Manager
Potential Career Path
Director of Outlets
Essential Job Functions
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Ensure that food quality is consistent, appealing, and prepared to guest specifications.
- Interact with guests to obtain feedback on quality of service and food in outlet.
- Ensure that the restaurant complies with sanitation and safety standards for guests and associates.
- Resolve guest complaints and coordinate with other department leaders to resolve service delivery or quality breakdowns.
- Check that all equipment is in working order.
- Follow up on work orders so repairs and maintenance of the facility are completed on a timely basis.
- Document inventory forecast usage and monitor supply.
- Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
- Oversee serving staff to ensure proper liquor controls are in place and all Hersha cash handling policies and procedures are followed. Comply with all Hersha accounting policies in order to ensure SOX compliance.
- Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparation of specials.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
- Work with the Room Service hotel staff to ensure excellent coverage and services for all employees and guests.
Position Requirements
- Associates degree preferred.
- 3-6 years restaurant experience required.
Work Environment and Context
- Work schedule varies and will include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
About Us
This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
Current Job Openings
Current Job Openings
- Guest Service Agent
- Restaurant Server
- Outlet Manager
- Pool Bartender
- Food and Beverage Intern
- Director of Conference Services and Catering
- Line Cook
- Accepting Applications - Hourly Hotel Positions
- Banquet Server
- Banquet Bartender
- Conference Services Manager
- Front Desk Supervisor
- Room Attendant / Housekeeper
- Barback
- Housekeeping Supervisor
- Catering Sales Manager
- Senior Group Sales Manager
- Sous Chef
- Restaurant Supervisor
- Director of Engineering
- Director of Housekeeping
- Barista