Opportunity: Director of Sales

Develop and execute strategic sales plans through direct sales, marketing, e-commerce channels, public relations, and community partnerships.

Your Growth

Area Director of Sales – Regional Director of Sales – Corporate Director of Sales – VP of Sales

Your Focuses

• Interview, select, train, schedule, coach and support employees on the Sales team, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
• Use internal and external resources and data to develop strategic plans to incorporate all business segments
• Understand sales and business processes, support corporate and property goals and contribute to enhancement of customer value
• Identify customer business requirements and craft customer offers, which result in increased revenue share for the property
• Monitor achievement of objectives for the sales team and take appropriate action to correct shortfalls versus the annual marketing plan
• Focus on personal sales efforts to achieve maximum revenue return from key accounts
• Focus on achieving annual property and banquets/events revenue goals as agreed upon and established in the annual budget
• Maintain relationships with key accounts to increase customer satisfaction and account revenue
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements
• Articulate and leverage the benefits of the properties to close sales opportunities
• Prepare and maintain a current annual marketing plan with measurable and specific initiatives detailed to maintain and grow each business segment
• Accept leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry and personal development
• Seek input and opinions from all relevant parties and secure all facts prior to making decisions
• Develop effective presentations (orally and written) where ideas, opinions, recommendations and conclusions are clearly understood
• Travel to conduct outside calls, promote the properties and review competition
• Assist in execution of banquets and events as needed
• Monitoring, forecasting and recording actuals in one yield and Delphi
• Allocation of leads through various booking sources such as SFAWeb/CI, Cvent, property website direct leads
• Other duties as requested from leadership team

Your Background and Skills

• Four-year college degree required; additional/advanced degree coursework in business administration, marketing and communications a plus
• Previous sales experience in a comparable hotel size and scope required with operations experience preferred
• Public relations and community marketing experience required
• Proficient in use of Excel, Word, Delphi and access database tools

HHM Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays, weekends
• Required to sit for extended periods, lift up to 40 pounds, bend, reach, use hands and fingers to operate keyboard
• Moderate travel between hotel and client’s locations required

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It