Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.
Safely transport guests between the hotel and various locations, providing courteous and timely service. Maintain the cleanliness and proper functioning of the vehicle while ensuring a positive and comfortable experience for guests.
Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
Supervise the daily operations of food and beverage outlets and services including food quality, customer satisfaction, associate schedules and their performance in accordance with established restaurant and guest service standards.
Safely transport guests between the hotel and various locations, providing courteous and timely service. Maintain the cleanliness and proper functioning of the vehicle while ensuring a positive and comfortable experience for guests.
Prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards.
Serve and replenish food items offered at the restaurant. Maintain food service and cleanliness. Handle guest transactions and ensure smooth and efficient register operations.
Greet each guest in a friendly and professional manner at the front door of the hotel and maintain the appearance of the front door area in accordance with established guest service and sustainability standards.
Perform preventative and repair maintenance work to ensure the hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner.
