Opportunity: Director of Facility Operations

Supervise and manage Engineering and Housekeeping departments.

Potential Career Path

Asst General Manager – General Manager

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.

• Oversee the housekeeping and engineering departments.

• Assist the GM in preparation of forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.

• Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction.

• Oversee and ensure internal audit engineering and housekeeping standards are met.

• Serve on the hotel’s safety committee.

• Create specific, measurable, achievable, realistic, and timely action plans to remedy guest room deficiencies.

• Follow sustainability guidelines and practices related to HHM’s EarthView program.

• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

• Perform other duties as requested by management.

Position Requirements

• Associate or Bachelor’s degree preferred.
• Intermediate knowledge of overall hotel engineering and housekeeping operations.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It