Opportunity: Activities Attendant

Arcade Attendant is responsible for providing excellent customer service, maintaining a clean and safe environment, and ensuring the smooth operation of arcade games and attractions. They assist guests with game-related issues, handle payments, and contribute to creating a fun and engaging experience for all.

Essential Job Functions

• Greet guests warmly and provide information about arcade games, attractions, and promotions
• Answers guests questions regarding the Resort Activities Program and arcade
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Assist customers with operating arcade machines and troubleshoot minor technical issues (e.g., jammed tickets, coin acceptance).
• Maintain the cleanliness of arcade areas, including game stations, floors, and seating areas.
• Report major malfunctions or maintenance needs of arcade equipment to management or technicians.
• Enforce arcade rules and policies to maintain a safe environment.
• Other duties as assigned by management.

Position Requirements

• High School Diploma preferred or equivalent experience.
• Previous energetic customer service experience
• Previous activities experience
• Ability to deal with problems involving few concrete variables in standardized situations.

Work Environment and Context

• Frequently standing up and moving.
• Must be able to stand and exert well-paced mobility for at least 8 hours in length.
• Handling objects, safety equipment.
• Candidate must be able to lift 50 lbs., be able to work long hours/split shifts and be able to handle stressful conditions.
• Must be able to work mostly outdoors, flexible days and nights, including weekends & holidays

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It