Responsible for ensuring a clean, safe and fun environment in the pool/beach area according to established quality and sustainability standards while treating guests in a warm and friendly manner.
Supervise the daily operations of food and beverage outlets and services including food quality, customer satisfaction, associate schedules and their performance in accordance with established restaurant and guest service standards.
Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services.
Responsible for promoting, assisting and facilitating fun activities and programs in the Resort continuing effort to deliver outstanding guest service and financial profitability. Responsible for the successful execution of activities and events.
Responsible for completing sales transactions and serving of the Pool cabanas. Associate is also responsible for providing excellent guests’ service and support to both guests and internal partners while maintaining all service areas in the pool.
Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.
Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.