Group Sales Manager, SMERF

New York City Corporate Office

New York, NY

posted January 9, 2025

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Compensation: $65,000 per year

Opportunity:  Sales Manager - SMERF

Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded.

Potential Career Path

Property Director of Sales – Area Director of Sales – Regional Director of Sales

Essential Job Functions

  • Uncover new and grow existing group business base across several properties, with an emphasis on social, SMERF, and weekend clients.
  • Manage group opportunities ensuring pertinent aspects of solicitation and closing are complete and documented.
  • In consistent communication with venues, third parties, and direct clients to up-sell ancillary events and amenities and ensure strong pickup in contracted blocks.
  • Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
  • Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
  • Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented
  •  Coordinate various departments' participation in servicing accounts.
  • Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
  • Develop and conduct persuasive verbal sales presentations to prospective clients.
  • Articulate and leverage the benefits of the hotel to close sales opportunities.
  • Travel locally to conduct outside calls, promote the hotel and review competition.
  • Represent hotel at trade shows.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Perform other duties as requested by management

Position Requirements

  • Associate’s or Bachelor’s degree in Hospitality or related industry preferred.
  • Proven track record in sales required and previous hospitality sales experience preferred.

Work Environment and Context

  • Work schedule varies and may include occasionally working on holidays and weekends.
  • Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
  • Moderate travel between hotel and client’s locations required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

The compensation for this role is $65,000 and the determined salary will be commensurate with the candidate’s qualifications and experience within the hospitality industry. HHM Hotels offers a competitive salary package that aligns with market standards, with the highest potential earnings observed for candidates with relevant experience.

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