Security Officer

Holiday Inn Resort Orlando Suites - Waterpark

Orlando, FL

posted November 27, 2024

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Opportunity:  Security Officer

Perform protective and enforcement functions in a friendly and courteous manner to maintain a safe and secure hotel environment.

Your Growth Path

Security Supervisor/Manager – Director of Security

Your Focus
  • Patrol designated hotel areas.
  • Respond to disturbances and emergency situations.  
  • Maintain a daily activity log.
  • Maintain confidentiality with respect to guest and employee incidents.
  • Prepare incident reports and other reports and communicate all related information to hotel management.
  • Access secured areas for authorized personnel.
  • Complete incident/accident reports in a clear and concise manner.
  • Escort guests to their rooms or assist guest’s w/entry into their rooms according to hotel standards.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Monitor TV cameras, if applicable.
  • Perform bell person tasks and assist guests with luggage.
  • Perform other duties as requested by management.

Your Background and Skills

  • High School diploma or equivalent and/or experience in a hotel or related field preferred.
  • Prior security experience is desirable.
  • CPR/First Aid preferred.

HHM Hotels Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching and climbing stairs.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
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