Area Director of People Support

HHM Hotels - New England Region

Boston, MA

posted November 3, 2024

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Opportunity: Area Director of People Support (Human Resources) 

Lead the development and administration of human resource functions, including recruitment, training, benefit administration, performance management and employee relations for multiple in-market hotels. Build a best-in-class culture for hotel teams working effectively with team members and hotel leaders alike.

Potential Career Path

Regional Director of People Support – Corporate Director of People Support 

Essential Job Functions

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM values.
  • Perform employee relations activities related to creating a positive work culture, ensuring fairness in the workplace and unbiased assistance with associate issues and concerns.
  • Coordinate with HHM Hotels centralized People Support functional teams to ensure benefits, compensation, leave of training and employee relations programs are effectively communicated and administered at the property level. 
  • Perform activities relate to creating and maintaining a performance drive culture that recognizes and rewards good performance and effectively addresses poor performance in a manner consistent with established standards and procedures.
  • Manage and perform talent acquisition functions such as posting jobs, proactively sourcing candidates, interviewing and ensuring selection by hotel managers of the best qualified candidates.
  • Process new hires consistent with established standards and applicable state, federal and local laws and regulations.
  • Develop and/or implement training programs as needed, which may be aligned to brand standards.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • Bachelor’s Degree in Human Resources or a related field highly preferred.
  • 7+ years previous Human Resources experience, hotel HR experience preferred.

HHM Benefits and Perks

  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Technology Reimbursements
  • Quarterly Bonuses and Incentives

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 15 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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