Sales Coordinator
Hotel Indigo Chicago Vernon Hills
Vernon Hills, IL
posted October 4, 2024
Opportunity: Sales Coordinator
Performs administrative functions in support of property sales leaders.
Your Growth Path
Sales Manager or Front Office Manager – Director of Sales or General Manager
Your Focus
- Respond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements.
- Perform administrative duties such as typing proposals, letters, contracts, etc. Collect data, update data-bases, and complete departmental monthly reports.
- Manage group rooming lists and individual VIP reservations into the hotel reservations system.
- Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances or dissatisfied clients.
- Promote team work and quality service through daily communication and coordination with other departments. Coordinate and assist in executing details with other departments such as VIP amenities, special requests, or other service needs or special handling.
- Meet and Greet group contacts and attendees upon arrival as needed.
- Regularly follow-up to ensure set-up requirements meet client needs.
- Assist Director of Sales with solicitation of accounts, outside sales calls and networking events.
- Regularly follow up with clients to maintain accurate and updated information
- Perform other duties as assigned (guest room tours, property tours, special guest requests, maintaining calendars, answering phones and routing to appropriate staff.)
- High School diploma or equivalent preferred.
- Previous hotel or sales experience preferred, but not required.
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
- Work schedule varies and may include occasionally working on holidays, weekends.
- Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate the keyboard.
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Your Background and Skills
HHM Hotels Benefits and Perks
Work Environment and Context
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
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