Sales Manager

Residence Inn South Bend Mishawaka

Mishawaka, IN

posted September 30, 2024

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Opportunity: Sales Manager

Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded.

Potential Career Path

Senior Sales Manager - Director of Sales – Area Director of Sales – Regional Director of Sales

Essential Job Functions

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Maximize revenue by selling all facets of the hotel to previous, current and potential clients.

  • Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
  • Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
  • Coordinate various departments' participation in servicing accounts.
  • Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
  • Develop and conduct persuasive verbal sales presentations to prospective clients.
  • Articulate and leverage the benefits of the hotel to close sales opportunities.
  • Travel locally to conduct outside calls, promote the hotel and review competition.
  • Represent hotel at trade shows.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Perform other duties as requested by management

Position Requirements

  • Associate’s or Bachelor’s degree in Hospitality or related industry preferred.
  • Travel requirement 50% or more.
  • Proven track record in sales required and previous hospitality sales experience preferred.

Work Environment and Context

  • Work schedule varies and may include occasionally working on holidays and weekends.
  • Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
  • Moderate travel between hotel and client’s locations required.

What We Believe

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