Serve food and/or beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.
Set up and clear tables, stock all service stations, and assist food servers in accordance with established guest service and sustainability standards.
The Rittenhouse Hotel, an iconic jewel nestled in the heart of Philadelphia, is renowned for its timeless elegance, impeccable service, and luxurious guest experiences. The Rittenhouse sets the standard for excellence, blending classic sophistication with modern amenities. We are seeking a dynamic and proven Director of Rooms to lead our team in delivering unparalleled service and ensuring every guest experience reflects the prestige of our historic hotel. This role is a unique opportunity to contribute to the legacy of one of the city's most celebrated landmarks.
Accepting Applications for Hourly Hotel Positions.
Explore opportunities in the following areas:
Engineering
Food and Beverage
Front Office
Housekeeping
Oversee and elevate all human resource functions at The Rittenhouse Hotel, Philadelphia’s premier luxury destination. Lead talent acquisition, training and development, benefits administration, and employee relations with a commitment to excellence and discretion. As a key member of the hotel’s executive committee, collaborate closely with the General Manager and department leaders to cultivate a culture of sophistication, service, and unparalleled hospitality. This role is integral to shaping the associate experience and maintaining the legendary reputation of The Rittenhouse Hotel.
Effectively lead and manage the staff and operations of the food and beverage department, ensuring the delivery of superior food and beverage menu items and services that will provide guests with a memorable experience. Take ownerships of the financial aspects of operations pertaining to the role, while creating a work environment consistent with our values.
Supervise and direct the financial activities of the hotel, safeguard the assets, and prepare financial reports in accordance with established guest service and sustainability standards.
Maintain the cleanliness of the spa/fitness area which includes the spa, locker rooms, fitness room, and pool area and spa desk according to brand and sustainability standards.
Provide professional nail and spa treatments to clients while delivering high-level customer service, along with being responsible for general receptionist responsibilities.