Maintain the cleanliness of the spa/fitness area which includes the spa, locker rooms, fitness room, and pool area and spa desk according to brand and sustainability standards.
Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
Assist in overseeing front office operations to include supervising front office personal in accordance with established guest service and sustainability standards.
Set up and clear tables, stock all service stations, and assist food servers in accordance with established guest service and sustainability standards.
Prepare food items according to recipes and standards, taking pride in the excellence and quality of cuisine, while maintaining a safe and sanitary work environment.
Verify, obtain approvals and pay invoices; bill and collect outstanding revenue in a timely, accurate manner in accordance with accounting policies and procedures.
Set up, deliver, and retrieve food and beverage orders to/from guest rooms and hospitality suites in accordance with established guest service and sustainability standards.
Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.