Opportunity: Complex People Support Manager

Manage human resource functions for our teams, including recruitment, training and development, benefit administration, and employee relations across two premier downtown properties: the chic, boutique Carte Hotel San Diego (Curio Collection by Hilton) in the vibrant Little Italy district, and the historic Courtyard San Diego Downtown, a beautifully repurposed 1920s landmark near the Gaslamp Quarter. This dual-property role puts you at the center of San Diego's dynamic hospitality scene, supporting diverse, high-performing teams in two of the city's most unique hotel environments.

Your Growth Path

People Support Director – Regional Director of People Support – Corporate People Support Director

Your Focus

• Work with hotel managers to hire, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.

• Manage and perform talent acquisition functions such as posting jobs, proactively sourcing candidates, interviewing and ensuring selection of the best qualified candidates.

• Coordinate with HHM centralized People Support functional teams to ensure benefits, compensation, leave of absence training and employee relations programs are effectively communicated and administered at the property level.

• Process new hire onboarding and terminations consistent with established standards and applicable state, federal and local laws and regulations.

• Perform employee relations activities related to creating a positive work culture, ensuring fairness in the workplace and unbiased assistance with associate issues and concerns.

• Develop and/or implement training programs as needed and/or to meet required brand standards.

• Perform activities related to creating and maintaining a culture that recognizes and rewards good performance and celebrates a diverse workforce.

• Follow sustainability guidelines and practices related to HHM’s EarthView program.

• Assist with functions of company’s HRIS and Payroll system to ensure timely and accurate pay periods.

• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

• Perform other duties as requested by management.

Your Background and Skills

• Bachelor’s Degree in Human Resources or a related field preferred.

• 3 to 5+ years of previous Human Resources experience, preferably in a hospitality setting.

HHM Hotels Benefits and Perks

• Medical, Dental and Vision Health Insurance

• Paid Time Off

• 401k Company Match

• Free Basic Life Insurance

• 24/7 access to TELUS Health, a confidential work-life resource

• Travel Discounts

• Commuter Transit and Commuter Parking Benefits

• Employee Assistance and Wellness Program

• Educational/Professional Development

• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.

• Requires standing for extended periods, walking, pushing, lifting up to 15 pounds, bending and reaching, stooping, kneeling, or crouching.

• Regular travel between the two downtown San Diego properties is required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It