Effectively lead and manage the staff and operations of the food and beverage department, ensuring the delivery of superior food and beverage menu items and services that will provide guests with a memorable experience. Take ownerships of the financial aspects of operations pertaining to the role, while creating a work environment consistent with our values.
Supervise the daily operations of food and beverage outlets and services including food quality, customer satisfaction, associate schedules and their performance in accordance with established restaurant and guest service standards.
Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.
Safely transport guests between the hotel and various locations, providing courteous and timely service. Maintain the cleanliness and proper functioning of the vehicle while ensuring a positive and comfortable experience for guests.
Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
