Manage human resource functions for the hotel and its staff, including recruitment, training and development, benefit administration, and employee relations.
Effectively lead and control housekeeping operations and staff, ensuring hotel rooms and public spaces are clean and well maintained in accordance with brand and/or HHM operations and financial standards. Create a work environment whereby housekeeping staff feels genuinely valued and appreciated for their efforts that are critical to creating an overall positive experience for the guests.
Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.